Mxpert Brings Efficiency to Independent Garages

Mxpert, a Newfoundland based startup, has started onboarding independent garages to their Garage Management System (GMS).

The company was founded to bring tech solutions to an underserved market – independent garages. These automotive and mechanics shops have previously been left to their own devices when tracking and booking service appointments, with few existing solutions on the market. Mxpert remedied this situation, developing a cloud-based platform that effectively streamlines operations, improves customer experiences, and automates service updates and follow-ups for independent garages.

The company is onboarding a few select independent garages as they launch their beta product. While this trial run is targeting garages in Newfoundland and Labrador, the company anticipates they will be able to scale their solution to meet demand across North America within the next few years.

The GMS platform is a cloud-based information management system which provides a space for customers to easily book services online. Automated reminder notices can be sent out along with messages to let customers know when their vehicle is ready for pickup. The goal is to reduce administrative work, streamline the basic operations, and provide a more efficient and reliable solution.

For the past year, Mxpert has been part of the Genesis three-year enterprise program. The company has also received support from the National Research Council Canada and the provincial government.

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